Our guests know that we like human relationships and have a chat on arrival but we respect social distancing where possible ... We will be able to speak by phone or via whatsapp!
- CAVALESE AND MEZZEGRA - it will be possible to recover the keys with the box code outside the home, the code will be provided by email together with the indications for arrival
- MILANO INGANNI - personal key collection is provided if you arrive by car or taxi, from September 2020 it will be possible to recover the keys independently at a key delivery point only if you arrive by public transport, it will be necessary to tell us how you reach the apartment so that we can organize in time and give you the correct key recovery information.
- MILANO BANDE NERE - you will be given the code for the gate and the entrance door before your arrival (this new apartment will be available from September 2020)
The access codes will be provided after online check in
The online check-in can be done at any time after booking and at least within 3 days before your arrival, if you have already been our guest unless otherwise indicated it will not be necessary to redo the check-in
THE DATA WE NEED TO REGISTER ALL THE GUESTS AND WILL BE AVAILABLE TO THE COMPETENT AUTHORITIES, WE WILL SEND THE DATA TO THE AREA AUTHORITIES
The payment of the tourist tax must be made online at least 3 days before your arrival by PAYPAL RECHARGE/SATISPAY or BANK TRANSFER directly to the owner Gianguido Pasini, a few days before your arrival the amount to be recharged will be sent to you, if the guests are exempt from payment of the tourist tax must send us via email or photo with e-mail or whatsapp the following form completed (exemption cases are reported directly on the form) together with a copy of the identification documents
Milan - € 3 per person for night (only adult over 18 years old)
Mezzegra (Como) - € 1.50 per person for night (only adult over 12 years old)
Cavalese (Trento) - € 1.00 per person for max 10 night (only adult over 14 years old)
Francavilla al mare (CH) - € 1.00 per person for max 7 night (only adult over 16 years old)
CLEANING AND SANITIZATION
TO ALLOW THE CORRECT SANITATION OF THE ENVIRONMENTS, WE ASK YOU TO RESPECT THE CHECK IN AND CHECK OUT TIMES INDICATED ON THE RESERVATION
USE OF DISPOSABLE PROTECTION DEVICES
our staff will use disposable protective devices such as gloves, masks and protective gowns
pre and post sanitization of rooms
THE HAND DISINFECTANT WILL ALWAYS BE AVAILABLE TO GUESTS AT THE ENTRANCE OF THE APARTMENT
VENTILATED ENVIRONMENTS BEFORE SANITATION
opening external doors and windows to increase air circulation in the space before starting to clean and disinfect
use of all products registered by the Environmental Protection Agency, the US agency for the protection of the environment, as well as detergent solutions with diluted household bleach or alcohol at least 70%, effective against coronavirus
particular attention to the most frequently touched surfaces, such as light switches, door knobs, remote controls and tap mixers
we have provided our sanitation staff with a check list of all surfaces so as not to forget anything!